Qwickle Privacy Policy

Thank you for visiting our Site. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or register for a subscription on the Qwickle.com (the “Site”). By using the Site, you are accepting the practices described in this Privacy Policy. The terms and conditions, and practices on the Site may be changed at any time in our sole discretion without prior notice to you, so make sure to check back often to review any changes. You are encouraged to review the privacy policy whenever you visit the Site to make sure that you understand how any information, whether personal or non-personal, will be collected and used.

Note: the practices set forth in this privacy policy are for this Site only. If you link to other websites, please review the privacy policies posted at those sites.

What Information Do We Collect?

We collect personally identifiable information when you complete the registration form on our Site, or otherwise choose to provide personally identifiable information to us. Personally identifiable information is any information that can be used to identify or locate a particular person or entity.

This may include but is not limited to: your name, e-mail address, mailing address, daytime and/or cellular telephone numbers, and/or any other information requested on the applicable forms or provided to us. For purposes of this Privacy Policy, your account information shall be considered “Sensitive Information.”

If you register and pay for a subscription on our Site, your payment details, including credit card number, is submitted to Stripe, an online payment processing service. We do not have access to the payment particulars that you provide to Stripe; that information is managed and processed by that third party payment processing service. You can review Stripe’s Privacy Policy here.

Once you have registered and paid for a subscription on the Site, you will be emailed a Company Information form from us to complete. We request further details about your business in the Company Information form,such as your business’ open hours and business address, so that we can set up your account. This form is hosted by a third party, JotForm, and you can review their Privacy Policy here. The form data that we receive back from JotForm is accessible only to those of us at Qwickle with a need to know.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about non-personally identifiable Device Information, as is described below, and Sensitive Information.

Use of Your Information:

Below are specific purposes for which we use the information we collect about you:

  • With your consent.

We use the information about you where you have given us consent to do so for a specific purpose.

  • Account creation.

The information you provide us on the subscription registration forms allow us to provide you with the service you are registering for. By providing your payment particulars to Stripe, you consent to Stripe processing your payment information.

  • Information about our services.

When in line with the preferences you have shared with us, we provide you with information or advertising relating to our products or services.

  • Screening of registrations.

We use the information you provide to us to screen registrations for potential risk or fraud.

  • Where required by law.

We may also disclose and share your personal information if required to do so by law, if reasonably requested by applicable regulatory authorities, or if required to be disclosed through a court order or subpoena.

  • Customer Support.

We will use your information to respond to you if you contact us for a request for assistance and for general correspondence.

  • Legal basis for processing (for EEA users).

If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal basis for doing so under applicable EU laws. The legal basis depends on how you use the Site. This means we collect and use your information only where:

  • We need it to fulfill the request you make via our Site’s form and you give us consent to do so for a specific purpose; or
  • We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. If you would like to exercise your right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted, please contact us by phone at 1 (855) 910-7925 or via email at contact@qwickle.com.

Please also note that your information will be transferred outside of Europe, including to Canada and the United States. 

Non-Personally Identifiable Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

We refer to this automatically-collected information, including information collected via cookies as described below, as “Device Information”.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Cookie/ Tracking Technology

The site uses cookie and tracking technology. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information.

Aggregate cookie and tracking information may be shared with third parties. For example, we may share information from cookies on this Site with Facebook, where ads related to your visit to our Site may then be shown if you later visit Facebook. To disable and reject certain cookies, follow the instructions associated with your Internet browser. To adjust your account settings in Facebook to control how ads are displayed there, visit https://www.facebook.com/help/568137493302217?helpref=faq_content.

Even in the case where a you reject a cookie, you may still use this Site. We reserve the right to retain cookie data indefinitely. We may use third-party tracking services that use cookies and web beacons to track non-personally identifiable information about visitors and Site usage in the aggregate. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

Third Party Links

The Site may contain links to third-party owned and/or operated web sites and, where you request information from Third Party Providers, we may transfer you directly to the web sites of such Third Party Providers. We are not responsible for the privacy practices or the content of such web sites. In some cases, you may be required to provide certain information to register or complete a transaction at such web site. These third-party web sites have separate privacy and data collection practices and under no circumstances shall we be responsible or liable for such practices. We do not endorse, nor are we responsible for the accuracy of, the privacy policies and/or terms and conditions of such

Data Retention

When you place register for a subscription through the Site, we will maintain your Sensitive Information for our records unless and until you ask us to delete this information.

websites. These third party entities are independent third parties and are not affiliated with us.

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by phone at 1 (855) 910-7925 or via email at contact@qwickle.com, or by mail using the details provided below:

 

Qwickle

Attn: Legal/ Privacy Compliance

200-775 Topaz Avenue,
Victoria BC V8T4Z7
Canada

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